Make (formerly Integromat) surpassed 500,000 organisations using the platform in 2024. That number reflects a real need: marketing teams spend too much time on mechanical tasks. Copying data, formatting reports, following up with prospects, synchronising tools. These operations consume hours without creating direct value.
Make provides a visual, approachable answer. Automation scenarios built by drag-and-drop, without writing a single line of code. This guide details the scenarios most useful for an SME of 5 to 50 people.
Why Make Works for Marketing Teams
Three factors explain Make's popularity among marketing departments.
The first is the visual interface. Unlike Zapier, which imposes a linear format (if A, then B), Make displays scenarios as flowcharts. Conditional routes, loops and aggregations read like a process diagram. This clarity helps non-technical team members understand and modify automations without assistance.
The second is the integration catalogue. With approximately 1,700 connected applications, Make covers nearly every marketing tool: HubSpot, Mailchimp, Google Sheets, Slack, WordPress, Shopify, Stripe, GA4, Google Ads, LinkedIn, Facebook. Connectors are maintained by Make with regular updates.
The third is pricing. The Core plan at 9 EUR/month includes 10,000 operations. An email nurturing scenario with 5 steps, executed 200 times per month, consumes 1,000 operations. For an SME with 5 to 10 active scenarios, the Core or Pro plan (16 EUR/month, 10,000 operations) covers the need comfortably.
Scenario 1: Email Nurturing After Lead Capture
A visitor downloads a whitepaper from your site. Without structured follow-up, that lead has an 80% chance of never returning (source: Demand Gen Report, 2023).
Scenario modules:
- Webhook: receives data from the WordPress form (name, email, company, downloaded resource)
- Router: directs based on the downloaded resource (SEO guide, Ads checklist, reporting template)
- Mailchimp / Brevo: adds the contact to the matching segment
- Delay: waits 24 hours
- Email: sends the first email in the sequence (content adapted to the resource)
- Delay: waits 3 days
- HTTP: checks whether the first email was opened via the Mailchimp API
- Filter: if opened, send email 2 (case study). If not opened, send email 2b (alternative subject line)
Measurable outcome: lead-to-meeting conversion rate of 8 to 15% (vs 2-4% without nurturing). Time saved per lead for the sales team: 20 minutes.
Scenario 2: Lead Scoring and CRM Routing
Not all leads carry the same value. This scenario assigns a score to each incoming contact and directs them to the appropriate pipeline.
Sample scoring grid:
| Criterion | Points |
|---|---|
| Declared budget above 5,000 EUR | +30 |
| Declared budget 1,000-5,000 EUR | +15 |
| Priority sector (e-commerce, healthcare, trades) | +20 |
| Company over 10 employees | +15 |
| Urgent request (within 1 month) | +20 |
| Contact form (vs newsletter signup) | +10 |
Scenario modules:
- Webhook: form submission received
- HTTP Request (data enrichment API): enriches company data
- Code (JavaScript): calculates the score using the grid
- Router: score above 60 sends to HubSpot "Hot leads" + Slack notification. Score 30-60 sends to HubSpot "To qualify" + automated email. Score below 30 sends to HubSpot "Nurturing" + educational email sequence.
- HubSpot: creates the contact with score, source and enriched data
Measurable outcome: sales teams focus on the 20% of leads with the highest potential. Meeting conversion rate rises from 25% to 40% when only qualified leads receive priority treatment.
Scenario 3: Automated Social Media Publishing
Distributing a piece of content across 3 social networks takes 15 to 30 minutes. This scenario reduces that time to zero after the initial blog publication.
Scenario modules:
- RSS: detects a new article on your WordPress blog
- Text Parser: extracts the title, meta description and URL
- OpenAI / Claude: generates 3 adapted variants (LinkedIn professional, X concise, Facebook conversational)
- LinkedIn: publishes the post with image and link
- Twitter/X: publishes the tweet
- Facebook Pages: publishes the post
- Google Sheets: archives publications in an editorial calendar
Using AI to adapt tone for each platform is a key detail. A LinkedIn post does not read like a tweet. AI handles that adaptation in seconds, compared to 10-15 minutes of manual rewriting.
Scenario 4: Google Sheets to CRM Bidirectional Sync
Many SMEs still use Google Sheets as a temporary CRM or sales database. This scenario creates a two-way bridge between Sheets and your CRM.
Scenario modules:
- Google Sheets (Watch Rows): detects each new row added
- Data Transformer: maps Sheets columns to CRM fields (name, email, phone, sector, status)
- HubSpot / Pipedrive: creates or updates the contact
- Reverse sync (separate scenario): when a status changes in the CRM, updates the corresponding Sheets row
Outcome: a data source that stays synchronised at all times. The sales team can continue working in Sheets during the CRM transition, without double entry.
Scenario 5: Google Ads Alerts and Reporting
Manually monitoring Google Ads performance every day eats time and remains prone to oversight. This scenario automates both surveillance and reporting.
Two complementary sub-scenarios:
5a. Real-time alerts (every 4 hours):
- Scheduler: triggers every 4 hours
- Google Ads: retrieves daily spend per campaign
- Iterator: loops through each campaign
- Filter: spend exceeds 80% of daily budget before 2 p.m.
- Slack: alert with campaign name, amount and remaining budget
5b. Weekly report (every Monday):
- Scheduler: Monday at 9 a.m.
- Google Ads: weekly metrics (impressions, clicks, CPC, conversions, cost)
- Google Sheets: raw data archiving
- Aggregator: totals and week-over-week variations
- Email / Slack: formatted report with key figures
This scenario complements your Google Ads campaign management. Proactive alerts prevent budget overruns. Automated reporting frees up 30 to 45 minutes each week.
Scenario 6: Reporting Dashboard Automation
Beyond individual campaign alerts, Make can compile data from multiple sources into a single reporting dashboard, updated automatically.
Scenario modules:
- Scheduler: triggers weekly or daily
- Google Analytics 4: retrieves traffic, conversion and source data
- Google Ads: retrieves campaign performance metrics
- Google Sheets / Airtable: writes all data to a structured base
- Slack / Email: sends a summary with direct links to the live dashboard
Outcome: your team starts each week with a consolidated view of marketing performance. No manual data pulling, no forgotten exports. Stakeholders access current numbers without waiting for someone to build the report. This pairs naturally with a properly configured GA4 setup that feeds clean data into the pipeline.
When Make Reaches Its Limits
Make handles intermediate-complexity scenarios with ease. A few situations where the tool shows constraints:
- Very high volumes: beyond 100,000 operations per month, costs escalate quickly. A self-hosted alternative like n8n can be more economical.
- Massive data processing: Make is not built for manipulating files with 100,000 rows. For heavy ETL tasks, specialised tools (Airbyte, Fivetran) are more appropriate.
- Deep customisation: JavaScript in Make is limited in size and available libraries. n8n offers greater technical flexibility.
- Self-hosting: not possible with Make. If your data must remain on your own infrastructure, explore our n8n vs Make vs Zapier comparison to make your choice.
For the majority of SMEs with 5 to 15 active scenarios and moderate volumes, Make remains a solid choice. The challenge is not the tool but the scenario design. An automation consultant can structure your workflows to avoid common pitfalls: infinite loops, poorly mapped data, silent errors.
Frequently Asked Questions
How long does it take to create a Make scenario?
A simple scenario (webhook to CRM to notification) takes 30 minutes to 1 hour. A complex scenario with routing, enrichment and email sequences requires 3 to 6 hours. Add 1 to 2 hours for testing and debugging.
Is Make GDPR-compliant?
Yes. Make offers EU hosting, a DPA (Data Processing Agreement) and role-based access controls. Data passes through Make servers but is not stored beyond the scenario execution window. For fully sovereign hosting, consider self-hosted alternatives.
Can Make integrate with GA4?
Yes, via the native Google Analytics module or through an HTTP call to the GA4 Data API. The connection requires a Google account with access to the GA4 property. Our guide on common GA4 configuration errors covers the setup pitfalls to avoid.
What is the difference between Make and Zapier for marketing?
Make offers a clearer visual interface for branching scenarios, a stronger operations-to-price ratio and advanced data manipulation tools. Zapier has a larger integration catalogue (7,000+ vs 1,700). Our full comparison details the differences.
Can I combine Make with n8n?
Absolutely. Some organisations use Make for straightforward, quick-to-build scenarios and n8n for complex workflows that require custom code or self-hosting. The key is maintaining clear documentation of which automations run on which platform.